Designed an emergency ordering platform for The Home Depot, transforming a critical workflow into an intuitive experience built for rapid response.

Designed an integrated card servicing experience for Wells Fargo, bringing complex fraud, transaction verification, and card replacement workflows into a clearer experience for service representatives.

An AI-assisted women’s health experience designed to connect symptoms, cycle patterns, and health history in one place. I explored how AI could turn fragmented health data into personalized, actionable guidance.

Redesigned the dispute learning experience to help suppliers better understand requirements and avoid preventable submission errors. The work translated complex policies and recurring pain points into clearer, performance-based guidance.